Refund Policy
At Tarush Academics, we are committed to delivering high-quality academic assistance and services. Our refund policy is designed to be transparent, fair, and to ensure customer satisfaction while also protecting the integrity of our work.
1. Eligibility for Refunds
Refunds are considered under the following circumstances:
- Service not delivered: If you paid for a service (assignment help, academic session, etc.) and we fail to deliver it by the agreed-upon deadline.
- Duplicate payment: If you are charged more than once for the same service due to a technical error.
- Incorrect service: If the service provided is substantially different from what was agreed upon.
2. Non-Refundable Scenarios
We do not offer refunds in the following cases:
- Once a service (assignment, project, or consultation) has been started or delivered.
- For change of mind or if the service did not meet subjective expectations but met the stated criteria.
- If incorrect or incomplete information was provided by the client.
3. Refund Request Process
To request a refund, please email us at tarushacademicservices@gmail.com within 3 days of service delivery. Include the following details:
- Your full name
- Date of purchase
- Service description
- Reason for the refund request
- Relevant screenshots or documents (if applicable)
Our team will review the request and respond within 5–7 business days.
4. Refund Method
If approved, refunds will be processed via the original payment method. Processing time may vary depending on your bank or payment provider.
5. Modifications
Tarush Academics reserves the right to modify this Refund Policy at any time. Changes will be updated on this page and will apply only to future transactions.